Frequently Asked Questions

The cost of auto body repair in Dallas, TX typically ranges from $300 to $2,500, depending on the damage type, parts, and labor. Minor dent or bumper repairs are usually on the lower end, while major collision repairs can cost more. At Empire Collision, we offer free estimates, insurance claim assistance, and flexible payment options through SNAP Finance—no credit needed. Request a Free Estimate to get an accurate quote today.

Yes, we are proud to offer a discount to active and retired Veterans and First Responders (including police, fire, and EMT personnel). To receive the discount, simply inform your service advisor when setting up your repair and present a valid form of identification (such as a military ID, veteran's designation on a license, or department ID badge) at the time of payment.

Yes! Texas law allows you to choose any certified auto body shop you prefer for insurance repairs. Insurance companies may suggest certain shops, but the final decision is yours. Empire Collision works with all major insurance providers and helps streamline your claim so repairs start fast. Ask about our Insurance Claim Assistance service when you book.

Yes! We specialize in fleet body repair and maintenance for businesses across Dallas–Fort Worth. Our team keeps your vehicles on the road with quick turnaround times, consistent quality, and volume-based discounts. Contact our Fleet Services Department to learn how we can support your business vehicles.

Yes! Empire Collision offers express auto body repair and same-day service options for minor damage like scratches, bumper scuffs, and small dents. Our Express Service in Dallas, TX is designed for drivers who need quick turnaround without compromising quality. Most light repairs can be completed in a single day, depending on parts and paint needs. Contact us or schedule online to check same-day availability.

Yes! All repairs at Empire Collision in Dallas, TX come with a written lifetime warranty on workmanship and paint finish for as long as you own your vehicle. We stand behind our work—whether it’s collision repair, dent removal, or auto painting—so you can drive away with total confidence. Ask our team for warranty details when you drop off your vehicle or request your free estimate online.

Absolutely. Texas weather can be rough, and our Dallas hail repair experts specialize in paintless dent removal (PDR) and traditional dent repair. We’ll restore your car’s exterior without affecting the paint or resale value. Ask about our same-day PDR services for minor hail damage.

Yes. Empire Collision partners with SNAP Finance so you can get repairs done now and pay later—no credit needed. It’s a great option if insurance doesn’t cover all costs or you want to spread payments over time. Apply quickly online or in-shop.

Most auto body repairs in Dallas take 3–7 days, but the timeline depends on damage severity and parts availability. At Empire Collision, we’ll give you a realistic repair timeline upfront and keep you updated through every step. For faster service, ask about our priority scheduling for fleet or urgent repairs.

Auto body repair focuses on cosmetic and structural fixes such as dents, paint damage, or frame alignment. Collision repair goes deeper, addressing both visible and hidden damage after an accident. At Empire Collision in Dallas, we handle both—ensuring your car looks great and drives safely again. Learn more on our Collision Repair Services page.

Empire Collision provides professional auto painting in Dallas with exact color-matching technology and high-quality finishes. Whether you need full-body paint, touch-ups, or scratch repair, our certified painters restore your car’s showroom shine. Stop by our Dallas paint shop for a free color consultation today.

Look for a certified, insured, and well-reviewed local shop with clear pricing, warranty-backed repairs, and great customer service. Empire Collision checks every box—we’re proud to be Dallas’s trusted collision experts, rated highly for honesty, speed, and quality. Read Our Reviews or Book Your Appointment today.

Yes, we offer 24/7 drop-off! Just park your vehicle in the front and be sure to call and leave a message so we know your vehicle has arrived.

Yes! Empire Collision is hiring skilled auto body technicians, painters, and preparers in Dallas, TX. We’re always looking for reliable, detail-oriented team members who take pride in quality work. Competitive pay. Visit our [Careers Page] or contact us to apply and join one of Dallas’s top-rated collision repair teams.