Privacy Policy for EmpireCollisionDallas.com
Last Updated: Oct 17, 2025
1. Introduction
Empire Collision (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website, EmpireCollisionDallas.com, or submit your contact details through our online forms.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
When you contact us through our website, we may collect the following information:
Name
Email address
Phone number
Vehicle details (optional)
Any additional information you choose to provide in your message
We also automatically collect limited technical data for security and performance, such as your IP address, browser type, and device information.
3. How We Use Your Information
We use the information you provide to:
Respond to your inquiries or service requests
Provide estimates, schedule appointments, or follow up on repairs
Improve our website and customer experience
Send updates, offers, or reminders (only if you have opted in)
Comply with legal obligations or resolve disputes
We do not sell, rent, or trade your personal information to third parties.
4. Information Sharing
Your information may be shared only with:
Authorized staff or contractors involved in providing our services
Trusted service providers (e.g., website hosting, email delivery, CRM tools) who assist us in operating our business, under strict confidentiality agreements
Law enforcement or regulators, if required by law
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes described above or as required by applicable laws. You may request deletion of your data at any time (see Section 8).
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. While no system is 100% secure, we take all reasonable precautions to keep your data safe.
7. Cookies and Tracking
Our website may use cookies or analytics tools to improve functionality and understand visitor behavior. Cookies do not collect personal details unless you voluntarily provide them. You can disable cookies through your browser settings.
8. Your Rights and Choices
You have the right to:
Request access to the information we hold about you
Request correction or deletion of your personal data
Opt out of receiving marketing communications
Withdraw consent at any time
To exercise these rights, contact us at:
📧 [email protected]
📞 214-772-4375
9. Third-Party Links
Our website may contain links to third-party sites (e.g., insurance partners, payment portals). We are not responsible for the privacy practices or content of those websites.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Empire Collision
📍 2755 Irving Blvd. Dallas, TX 75207
📧 [email protected]